How Glade.ai Protects Law Firms’ Sensitive Information
Noodle AI doesn't share any of your data.
The Modern Law Firm series delves into how AI can streamline your law firm — whether it’s by saving you time and money, eliminating mistakes and redundancies or making your workflow more efficient.
When it comes to artificial intelligence (AI), it’s important for law firms to be discerning. Clients entrust legal teams with sensitive information. So when choosing an AI program, it’s important to know how they’ll use this data.
Here’s how Glade.ai protects clients’ information.
Clients and Sensitive Information
Protecting your clients’ information should be a priority for all law firms. When using any tool, you must know that it’s not making this information available to other parties. On top of reviewing how different software uses client information, you can ensure you safeguard data by setting clear guidelines. Determine when and how you will use different programs. Then, write out the information and share it with your team so that everyone is on the same page and doesn’t use client information in an unauthorized way.
How to Pick an AI Platform for Your Law Firm
There are a few things to consider when picking new programs to use for your law firm. Consider the following:
Transparency
How transparent is the company? You should be able to easily get this information. For example, if the company is hard to contact, that means you can’t ask important questions that will guide your decision-making.
Model Type
You should be able to determine if the tool is using open source or not. And defending on what model type it’s using, you should know what security measures it has in place.
Data Usage
Knowing how a tool uses your clients’ data is a must. For example, if a tool is using this information to train its models, then your clients’ data may not be secure.
How Glade.ai Keeps Client Information Safe
When you use Glade.ai, your information is strictly within the platform. As Kiran Bellubbi, cofounder of Glade.ai, says, “[Glade is] using AI within [the existing CRM data casework. It’s not coming from a broader space. It’s generating concepts and ideas from what’s inside of the company.”
Additionally, all of the data is encrypted “and stored on our ... servers in the cloud and decrypted on the client side.” Glade doesn’t share any data with OpenAI or any other programs, meaning they can’t use your clients’ data to train their models.
Glade.ai has tools specifically meant to help lawyers save time and money and drive a better customer experience. Reach out today to take advantage of Glade’s form and document management, invoice generator and 24/7 client support.